How will AI reshape the fashion industry in practice? Such was the focus of a recent event organized by the Fédération Française du Prêt-à-Porter Féminin, drawing several hundred participants and underscoring the strong interest in the topic. As in other industries, these technologies are at the heart of discussions, often accompanied by fears that machines could replace humans in manufacturing, operational, and even creative processes.
Data: The New Gold for Brands
A century-old organization, the Fédération represents and advocates for entrepreneurs across the sector. In recent years, it has taken on the major transformations shaping the industry, including the development of responsible consumption, taking a defensive stance toward major platforms, changes in ways of working, and evolving business models.
“The only issue is that we’ve fallen behind in compiling, structuring, and organizing this data efficiently within our organizations.” He points to persistent organizational shortcomings. “The supply chain still often runs on Excel spreadsheets, with each department managing its own data in isolation and little communication between them. A siloed culture still prevails across marketing, product, buying, and communications. This lack of consistency in data systems is holding back the effective use of AI.”
The rise of “community brands” reflects the growing range of new areas of brand expression, from gaming and sport to hospitality and food. The current boom in merch illustrates this shift. Until recently, brands largely avoided the “souvenir” space, often seen as low-end and limited to printed T-shirts. But some players have reworked these products, infusing them with emotional, heritage-driven, and pop references, making them highly desirable.
Key Areas Where AI Can Deliver Real Impact
INVENTORY MANAGEMENT Brands need to stay on top of emerging tools. It is hard to discuss innovation without mentioning new social platforms that are becoming true sales channels, from TikTok, now firmly mainstream, to Pinterest, Reddit, Whatnot, and the broader streaming ecosystem. But once again, brands need to prioritize where AI is applied if they are to be best prepared for the future. Certain areas, however, are set to be deeply transformed by AI. Ledunois points to inventory management as a key example: “Used correctly, AI agents can significantly improve forecasting capabilities by refining projections and harmonizing data across departments. This is a major issue in terms of competitiveness, sustainability, and even geopolitics. It is already being applied in this way by some players, to organize stock in real time across stores and rebalance it when needed. These rebalancing systems already exist and are proving effective.”
CUSTOMER EXPERIENCE Another major challenge will be learning how to use these technological tools to enhance the customer experience. “A consumer who today buys an item in less than three seconds on Whatnot [a live-shopping app] or TikTok Shop will, over time, approach our brands’ e-commerce sites very differently. That’s something we need to anticipate and prepare for,” says Ledunois. A further transformation is underway, this time on the commercial side: we are at the early stages of a shift from e-commerce as we know it toward so-called “agentic” commerce, driven by artificial intelligence. The impact on how we consume are likely to be significant.
Organizational impact
NEW APPROACHES TO SEO AND VISIBILITY
“Tomorrow, we’ll tell the machine: ‘I’m looking for a warm winter sweater that doesn’t itch and can be machine-washed.’ It’s a new way of writing the story of a product, a new form of storytelling, and therefore a new kind of data that brands have yet to master and will need to progressively integrate,” explains Ledunois. “Similarly, they will need to become more responsive thanks to technology. For example, they may need to respond to a request such as: ‘Find me a sweater like the one worn by Brigitte Macron during her official visit to Thailand.’”
This restructuring of e-commerce and digital ecosystems is already underway and is set to accelerate. The Fédération is also supporting brands on this front, rethinking search and discoverability in both functional and narrative terms.“This won’t change the content of a brand platform, but it will challenge those who don’t yet have one,” notes Ledunois. “This is a real issue we’re seeing among emerging brands. The job of a fashion designer has become extremely difficult.” Whereas in the past, a good product and an effective distribution system were enough, today you have to be good at everything. And there is no room for error.
REPRIORITIZING TASKS
RETHINKING DECISION-MAKING
AI is also set to fundamentally transform how decisions are made within companies. Historically driven by instinct, decision-making will increasingly be built on data. For Ledunois, this shift carries almost philosophical implications for the sector. One question, among others, illustrates this: what place will instinct hold in fashion, both today and in the medium to long term?
NEW ROLES
When it comes to jobs, “The challenge will not be to replace designers with robots,” Ledunois says. Some roles, however, will come under pressure, particularly in customer service and e-commerce backlogs, where this is already a reality. This will require brands to think about reskilling from a workforce and social responsibility perspective. “We will need to support roles that are evolving,” he explains. “That is what corporate social responsibility is about. It goes beyond environmental issues.”
Ledunois remains optimistic. Behind the anxiety surrounding AI, he sees curiosity. Panic, he suggests, can be a catalyst: “It creates movement. Brands are aware and are taking action.” The scale of the transformation is considerable, and meeting the challenge will require collective effort. In recent years, companies have often approached issues such as CSR regulations or the metaverse with a sense of apprehension. The shift now, he argues, is to move away from fear and toward curiosity. Ledunois concludes: “Théo Da Silva, whom I mentioned earlier, says there are two options with AI. Imagine being in a car: either you behave like Wile E. Coyote, speeding ahead without looking and eventually falling because you didn’t look around you, or you take the approach of a Formula 1 driver, staying on the track, knowing the course, and mastering the brakes. That is what matters most—you need brakes, and you need to know how to use them.” In the meantime, the next key date is 1 July, with the launch of Flair, aimed at addressing the business challenges facing the fashion industry. It marks a new step in this collective transformation of the sector.


