The online shop

Any visitor wishing to enter Première Vision Paris must have a pass.

 

  • What is a digital pass?

    A pass is an admission ticket to the Première Vision Paris show.  It is sent to you by e-mail. The pass is totally digital, which means it takes the form of either:

    • a PDF downloaded from your account (see the Visitor Account section) and read directly from the screen of a smartphone,
    • or a QR code displayed from the Première Vision mobile app (see the “Preparing your visit / the app” section)

    The pass gives access to the show during the three days, regardless of the duration the visitor will spend there (1, 2 or 3 days). There is only one price for the pass ordered before the show opens and another when the show opens.

    There are different status associated to the pass (Silver, Gold, Gold Premium, etc.) which correspond to qualification criteria and are associated to privileges.

    To find out more about the privileges associated with your status, connect to your visitor account*

    Need to know more? Our teams are at your disposal. There is a Première Vision office in your country or your region. Take a look at the list here to find your contact person.

  • Where do I order a pass?

    On the e-shop, accessible from all visitor accounts when the account holder logs in via the URL shop.premierevision.com.

    Passes can be ordered from the e-shop 2 – 3 months before each show and are available until the last day of the show.

    Please also refer to the “Management of my online visitor account” section

    The pass gives access to the show during the two days, regardless of the duration the visitor will spend there (1 or 2 days). The pass will be free of charge for the entire duration of the show.

    There are different status associated to the pass (Silver, Gold, Gold Premium, etc.) which correspond to qualification criteria and are associated to privileges.

    To find out more about the privileges associated with your status, connect to your visitor account*

    Need to know more? Our teams are at your disposal. There is a Première Vision office in your country or your region. Take a look at the list here to find your contact person.

  • I have logged in but I am having trouble ordering my pass. What should I do? Who should I contact?

    Each pass must be ordered individually. Each visitor must log in individually to their own Première Vision account to order their pass in their own name.

    Once you are logged in, you may be presented with your profile information page. This will happen if your profile is incomplete or if you have not logged in to your account in more than 6 months.

    NOTE: you will not be able to edit your last name, first name or e-mail address. If you wish to do this, please refer to the “Management of my online visitor account” section

    More than ever our teams are here to help you. There is a Première Vision office for your country/geographical area. Please refer to the list here to find your contact person.

  • Can I register multiple visitors? How? How do I add/remove a colleague?

    Each pass is ordered individually (an e-mail address can only be used once for registration). Each visitor must log in individually (or create their own Première Vision account) to order their pass.

    A special service has been created for companies ordering more than 9 passes. For more information, please see this page.

    If you have access to this service, you can add a colleague (via a dedicated button) but you cannot remove one.

    More than ever our teams are here to help you. Do not hesitate to contact the Première Vision office for your country/geographical area directly here for a solution to your request.

  • What are the payment methods available to order my pass from the online shop?

    As an exception, in this particular post-pandemic context, passes will be free of charge for the entire duration of the show (orders placed on the online shop and at the entrance to the show itself).

    There will also be self-service check-in terminals* at the show entrances in halls 5 and 6 for visitors who prefer to order their pass at the venue on the day.

    *measures will be taken to ensure the screens are regularly cleaned.

  • I have not received / I have lost my digital pass. How do I find it ?

    Log in to your visitor account to download and print your pass. Click on the “pass” menu.

    If you have questions about logging in to your online shop account, please refer to the “Management of my online visitor account” section

    If you are unable to retrieve your pass, go to the nearest “Pass Assistance” desk upon arrival at the show, with the invoice you received by e-mail if possible, and tell the hostesses that you purchased your pass but have not received anything. After checking their records, they will be able to print your pass.

  • There is a mistake on my pass. What should I do?

    Do you need to edit your first or last name on your pass?

    Please contact the Première Vision office for your country/geographical area directly here

  • How do I access the show with my digital badge?
    1. Connect to your Visitor account (see that section)
    2. In the “My pass” section download your pass as a PDF (if you haven’t received it by email).
    3. Present your pass directly on your smartphone* at the hosts and hostesses at the entrance to the halls
    4. Keep your badge accessible in your telephone for any identity checks during your travel around the show.

    *for people who do not have a smartphone, printers will be available in the entrance halls to print the pass onto paper.

  • I prefer to buy my pass at the venue on the day. How can I do that?

    As an exception, in this particular post-pandemic context, passes will be free of charge for the entire duration of the show (orders placed on the online shop and at the entrance to the show itself).

    There will also be self-service check-in terminals* at the show entrances in halls 5 and 6 for visitors who prefer to order their pass at the venue on the day.

    *measures will be taken to ensure the screens are regularly cleaned.

  • Which universes can I access with my pass?